Returns and exchanges must be made within 30 days of the purchase date, prior to placing the unit on an animal. Returns may not be made and refunds not given if the product has been placed on the animal.
Please check the frequencies of your existing equipment to be sure your new products will be compatible. Returns on transmitters or collars with custom or non-standard frequencies may result in a 15% restock fee. This will also apply to receivers in the event the exchanged frequency does not match the previously ordered antenna.